This is the first thing you should do if you are having problems with the device on your wrist. Experiencing problems with your Fitbit? Where to get help.How to reset your Fitbit tracker: a step-by-step guide.Why is my Fitbit tracker not connecting to Bluetooth?.Dealing with battery drain issues on Fitbits.Heart rate tracking with Fitbits: How it works, resolving issues.So, what are your options for resolving the Fitbit black screen issue? Here are some troubleshooting steps that should get the display to light up from its dark state. However, you do need a fully functional Fitbit watch with a working screen. Otherwise you will not be able make the most of the device on your wrist. So, if you are one of the people experiencing the black screen, take heart in the fact that you are not alone. It can be caused by a variety of factors, such as software bugs, battery problems, or hardware flaws. If you search the Fitbit forums, you’ll find numerous threads mentioning this issue. Since that initial problem, users of Charge 4, Charge 5, Versa and Sense range have all reported a similar glitch. Unfortunately this seems to be an issue effecting more than just Fitbit Charge 3. When plugged into the charger, the screen turned back on for some, but not for others. The fitness tracker remains active, the lights are shining underneath, it vibrates when buttons are pressed or notifications are received, and continues to sync with the app. What happened was that the screen simply ceased to respond. One of the threads has several hundred posts! Hundreds of frustrated users took to Fitbit forums and other social channels to complain about a blank/black display that was plaguing their Charge 3. Fortunately, there are a few things you can try to fix the problem.Įssential reading: Top fitness trackers and health gadgetsĪ number of years back this problem appeared on the Fitbit Charge 3. In other words, the display simply ceases to function. One that has been present for a number of years now manifests itself as a black, missing, or blank Fitbit screen. Even though Fitbit smartwatches and fitness trackers are excellent, problems do arise from time to time.
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